The telus billing support Diaries
The telus billing support Diaries
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On the other hand, right after reviewing the contract, I noticed it didn’t reflect the discounts or program particulars talked about, including the 500GB of knowledge and additional savings for pre-licensed payments.
Hey @DjE we can definitely do what we are able to to aid. Could you you should send out us A personal concept and We'll go from there?
Nevertheless, the most effective just transpired. Just after talking to Telus small business, I wasn't happy with the strategy supplied and requested being tranferred into the LOYALTY dept. She adjusted the cost of the info plan but elevated the cost of the phone for a net of -$one. WHAT A JOKE!!!
If an automatic assistant asks for The main reason of your respective simply call, mention "I want to make payment arrangements for my mobility Invoice".
If our reply resolved your difficulty, remember to click on Accept as Option to aid others within the Group.
You'll then receive a text concept when the agent responds, and you will observe up at your earliest advantage.
once the agent evaluation my account he explained I am unable to give you a deal or credits such as you have now with your exiting account, so i just gave up and hangup the telephone.
If our reply solved your situation, please click Settle for as Resolution to help Other folks from the Neighborhood.
Resolved discussions will be shut and saved for 90 times, and might be accessed within the Information Centre throughout the My TELUS app.
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The several hours they have got are not working perfectly with my get the job done and caring for an aged Telus technical support loved one busy program. I also chatted Nonetheless they instructed me I really need to call in.
Today my cell phone stopped connecting into the telus community. Because of this it has taken me a forty five to sift in the ai gate keepers prompt's just to speak to an actual human being, all although telus ai attempts every thing not to allow for me to speak to a real person.
The TELUS crew acknowledges that our do the job spans lots of Territories and Treaty areas and we have been grateful for the normal Knowledge Keepers and Elders that are with us nowadays, whoever has absent right before us along with the youth that inspire us.
I will terminate many of the services residence and cellular with Telus and explain to my family and friends to do so, which was the worst experience I acquired with Telus